Help Center
Find answers to common questions and learn how to use PayMeInCrypto effectively.
🚀 Getting Started
How do I create my first payment page?
1. Sign up for a free account
2. Click "Create Payment Page"
3. Fill in your details (name, wallet address, amount)
4. Choose your preferred cryptocurrency
5. Generate your payment page and share the link
What cryptocurrencies are supported?
Free Tier: BTC, ETH, SOL, USDC, USDT, SUI
Pro Tier: 100+ cryptocurrencies including all major tokens
How do I get paid?
When someone visits your payment page, they can scan the QR code or copy your wallet address to send the payment directly to your wallet. You'll receive the funds immediately.
💳 Account & Billing
What's the difference between Free and Pro tiers?
Free Tier: 2 payment pages per month, basic cryptocurrencies
Pro Tier: Unlimited payment pages, 100+ cryptocurrencies, advanced templates, page view notifications, payment verification tools
How do I upgrade to Pro?
Visit your profile page and click "Upgrade to Pro" to access advanced features and unlimited payment pages.
Can I cancel my Pro subscription?
Yes, you can cancel your Pro subscription at any time from your profile page. You'll continue to have Pro access until the end of your billing period.
🔧 Technical Support
Why are crypto prices changing on my payment page?
Cryptocurrency prices are volatile and change constantly. Our system shows real-time prices from CoinGecko, so the amount in crypto may adjust based on current market rates.
How do I verify a payment was received?
Check your wallet directly or use blockchain explorers like Etherscan for Ethereum transactions. Pro users have access to payment verification tools.
What if someone sends the wrong amount?
You'll receive whatever amount they send. We recommend communicating clearly with your clients about the exact amount and checking your wallet to confirm receipt.
🔒 Security
Is my wallet address secure?
Yes, wallet addresses are public information and safe to share. However, never share your private keys or seed phrases with anyone.
Can I edit my payment page after creation?
Pro users can edit their payment pages. Free users need to create a new page if they need to make changes.
How do I delete a payment page?
Go to your dashboard, find the payment page, and click the delete button. This will remove the page permanently.
Still need help?
Can't find what you're looking for? Our support team is here to help.